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Customer Service: Satisfaction Survey; Feedback

Satisfaction Survey

Location：: Home; Customer Service; Satisfaction Survey

Dear Customer:

As the manager of Laviana Pharma Co., Ltd, I would like to thank you for the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received. We appreciate your business and want to make sure that our service meet your expectations.

(Note:only members or the one who received our designated link can fill in,thank you)

AAbout our products: 1、Are you satisfied with the quality of products delivered by our company?; 2、Are you satisfied with the packaging of our products (packaging integrity, inner and outer packaging materials, labels, etc.)?; 3、Are you satisfied with our transportation services (whether we choose a suitable logistics company, whether we transport products according to the t; 4、Are you satisfied with the delivery time of our products?

BAbout our services: 5、Are you satisfied with the attitude of our service personnel (e.g. business personnel, PM)?; 6、Are you satisfied with the competence level of our technicians (e.g. production personnel, R&D personnel)?; 7、Are you satisfied with our company's information security management (e.g. contract, product information, company information)?; 8、Are you satisfied with the timeliness of our handling of problems?; 9、 Are you satisfied with our product quality system?; 10、Are you satisfied with our service overall (from the quotation stage to the final product delivery)?; Suggestions: Please share with us your concerns and comments that would help us to serve you better.